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App Privacy Policy

Myles Challenges Privacy Policy

Myles Challenges takes your privacy extremely seriously. Our privacy policy explains the information we collect, how we use and share it and how to manage your privacy controls and your rights in connection with our websites. Please also be sure to read our Terms of Service. 

This policy is written in English. Unless indicated otherwise, this Privacy Policy does not apply to third party products or services or the practices of companies that we do not own or control, including other companies you might interact with on or through Myles Challenges. 

Any questions or comments regarding this Privacy Policy may be submitted to info@myleschallenges.com 

Information Myles Challenges Collects

Myles Challenges collects information about you. This includes information that directly or indirectly identifies you if you choose to share this information with Myles Challenges. We collect information in different ways, including when you track, complete or upload activities using Myles Challenges. Myles Challenges will also collect information regarding how you use the service. Examples of opportunities for you to share information about yourself, your friends, and your activities with Myles Challenges include: Account, Profile, Activity, Location, Contact Information, Connected Devices and Apps, Payment Information and Technical Information.

Account, Profile, Activity, and Use Information

We collect basic account information such as your name, email address, date of birth, gender, username and password that helps secure an provide you with access to Myles Challenges.

Profile, activity and use information is collected about you when you choose to upload a picture, activity (including; date, time and geo-location information as well as your speed and pace and perceived exertion) or post, join a challenge, view others’ activities or otherwise use Myles Challenges. 

We use your contact information so we can respond to your support requests and comments. 

Location Information

We collect and process location information when you sign up for and use the Services. We do not track your device location while you are not using Myles Challenges, but in order to provide Myles Challenges Services, it is necessary for us to track your device location while you use Myles Challenges. If you would like to stop the device location tracking, you may do so at any time by adjusting your device settings. 

Content You Share 

We gather information from the photos, posts, comments, ratings, reviews and other content you share on Myles Challenges, including when you participate in group events or custom routes. 

Contacts Information

If you choose to share your contacts’ information with Myles Challenges, Myles Challenges will, in accordance with your instructions, access and store your contacts’ information in order to identify connections and help you connect with them. 

Connected Devices and Apps

Myles Challenges collects information from devices and apps you connect to Myles Challenges. For example, you may connect you Garmin, Strava or other app to track your progress. Information from these devices and apps will be passed along to Myles Challenges. 

Payment Information

When you make a payment to Myles Challenges, you may provide payment information such as your payment card or other payment details. We do not store your credit card information and we use compliant third party payment services when processing all payments. 

Third Party Accounts

Myles Challenges allows you to sign up and log into the services using accounts you create with third-party products and services, such as Facebook, Google or Apple. Should you access Myles Challenges using any third party accounts we will collect information that you have agreed to make available such as your name, email address, profile information and preferences. This information is collected by the third party account provider and is provided to Myles Challenges under their privacy policies. You can generally control the information that we receive from these sources using the privacy controls in your third party account.

Technical Information and Log Files

Myles Challenges collects information from your browser, computer or mobile device, which provide us with technical information when you access or use Myles Challenges. The technical information includes device and network information, cookies, log files and analytics information. 

Myles Challenges use log files. The information stored in those files, includes IP addresses, browser type, internet service provider, referring/exit pages, platform type, date/time stamp, and number of clicks. This information is used to analyse trends, administer, protect and secure Myles Challenges, track member movement in the aggregate and gather broad demographic information for aggregate use.

Other Information

Myles Challenges may collect information from you through third parties, such as when we collect your feedback through surveys.

How Myles Challenges Uses Your Dsta

Myles Challenges uses the information we collect and receive to operate the Services and to customise them for you. Subject to your privacy controls, your information, including parts of your profile, username, your activities and the devices you use, will be shared with Myles Challenges so that you may be able to participate in the Services, for example to show your place on a leaderboard. 

Myles Challenges uses the information we collect to process payments, provide related support, protect members and enforce our Terms of Service, promote safety, and to communicate with you (including to send marketing and push communications) where you have not opted out of receiving such messages and notifications.

We also use the information we collect to analyse, develop and improve Myles Challenges. To do this, we may use third-party analytics providers to gain insights into how our Services are used and to help us improve Myles Challenges.

We may also use the information we collect to market and promote the activities offered on Myles Challenges. This includes customising your experience. Subject to your settings, we may also mention that you have used our partners’ products or services as part of your activities.

How Information is Shared

We share personal information in accordance with your preferences, as needed to run our business and provide the services, and where required for legal purposes, as set out below.

Service providers

We may share your information with third parties who provide services to Myles Challenges such as supporting, improving, promoting and securing the Services, processing payments, or fulfilling orders. These service providers only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also engage service providers to collect information about your use of the Services over time on our behalf.

Publicly available information

When you join Myles Challenges, your profile and your activities are set to be viewable by everyone by default. Your name and other profile information is viewable by other members and the public and, subject to your privacy controls, additional information and content you share may also be viewable. 

Sharing Information and Activities

You can change the visibility of the activities you upload to Myles Challenges. You can also share your activities with your contacts via text, email, or on social media applications like Facebook, Instagram, and Twitter. If you link your Myles Challenges account to other social networks and share your activities, they will be viewable on such third-party platforms, including your location information. You should use caution when sharing information via third parties and you should carefully review the privacy practices of such third parties.

Legal Requirements

We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is allowed by the law or reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also retain, preserve or disclose your information if we determine that this is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of Myles Challenges or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.

Managing your privacy settings 

In order to manage the email notifications you receive, you can choose to stop receiving certain emails and notifications by indicating your preference by emailing info@myleschallenges.com. You may also unsubscribe by following the instructions contained at the bottom of each email.

You may correct, amend or update profile or account information at any time by contacting info@myleschallenges.com 

You can delete your account by contacting info@myleschallenges.com

After you make a deletion request, we permanently and irreversibly delete your personal data from our systems, including backups. Once deleted, your data, including your account, activities and place on leaderboards cannot be reinstated. Following your deletion of your account, it may take up to 90 days to delete your personal information and system logs from our systems. Additionally, we may retain information where deletion requests are made to comply with the law and take other actions permitted by law.

Note that content you have shared with others, such as photos, or that others have copied may also remain visible after you.